As a courtesy, all of our scheduled appointments are confirmed via text message, email, and phone call to the best of our ability at least 24 hours prior to the patient’s scheduled time.
We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. In these circumstances it is vital you notify our office as soon as possible and before your scheduled appointment time. When you do not show up for a scheduled appointment, it creates an unused appointment slot that could have been used for another patient.
If you “no-show” your appointment you will be billed a $50 no-show fee. You will receive a bill for this charge in the mail or via your patient portal. Our office will attempt to contact you via phone, email, or letter to let you know of your missed appointment. We care about your health and will make accommodations to reschedule you.
If you “no-show” two (2) appointments in a row Milford Vascular Institute withholds the right to discharge you from the practice. Your chart and circumstances will be reviewed and dismissals will be determined by our physician team.